Last Updated: 07 November 2020

The purpose for which we collect, hold, use and disclose personal information

We use your personal information to provide quality, personalised services to you. All information will be held during the consultation process from the when you enquire until after the project is complete. We may retain your information after the initial project is complete for record-keeping.

Your personal information will only be provided to other people or companies if it is necessary to provide the service you have requested.

Your personal information will not be disclosed to overseas recipients. We do not sell or trade your personal information with third parties.

How we collect personal information

When you enquire via the enquiry form, we may collect your:

  • Name
  • Email address
  • Phone number
  • Any other information you provide

We also collect personal information when you communicate with us via phone call, email and in-person.

We use this information to contact you about your request and provide services to you.

How we hold personal information

Your information will only be held for time needed to be used for the purposes it was provided for.

How to access or correct your personal information

You have the right to request access to your personal information and get it corrected at any time. If you would like to request to access or change your personal information, please contact:

Tim Pumpa | info@pumpaconsulting.com.au

Complaints

If you have any questions or concerns about how your personal information is handled please contact Tim.

Tim Pumpa | info@pumpaconsulting.com.au

We take all complaints seriously and will endeavour to manage your request in a reasonable time frame.